How the clearance works
You get in touch, we visit, you receive the fixed price in writing. Then we clear the rooms and hand them over swept clean.
How we go about it
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Enquiry
The address and a few photos are enough.
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Visit
We walk through every room with you.
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Quote
The price is fixed in writing. What has value comes off it.
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Clearance
We clear the rooms and dispose of the contents separately.
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Handover
We hand over swept clean, with a photo record.
Common questions
Do I have to be there during the clearance?
No. If we have agreed everything beforehand and we have access to the rooms, we can carry out the clearance without you being present.
Do I have to prepare anything?
No. Tell us at the visit what should stay. On request, we set aside any documents, letters and photos we find and hand them to you. We look for keepsakes you name before anything leaves.
Which documents do you need from us?
Proof of the right to dispose: a certificate of inheritance, an executor’s certificate, an instruction from the bankruptcy office or an order from an authority. With several heirs, all of them sign the instruction, or the others give a written clearance authorisation. These documents help us establish who may commission the clearance.
What does it cost me to cancel?
The visit and the quote carry no obligation for you. For an order that has been placed, the “Cancellation” section of the terms applies. It sets out the period for cancelling and the share that falls due if you cancel later.
Read on: Value offset · What a clearance costs · Terms
Send us some initial photos
Photograph the rooms you would like cleared and send us the pictures. You do not need to prepare or tidy up anything. That lets us judge the effort better and discuss the next steps with you.