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Disposal Reviewed 15 October 2026

Disposing of electrical devices and batteries: erase data first

Retailers and collection points accept electrical devices and batteries. Erase the data yourself first, as ordinary deletion does not remove it.

Every flat contains more electrical devices than you might expect: kitchen appliances, lamps, chargers, a radio and an old phone in a drawer. The article Waste disposal in the canton of Zurich provides an overview of all types of waste. This article covers devices, batteries and the data stored on them.

Returning electrical and electronic devices

The Ordinance on the Return, Taking Back and Disposal of Electrical and Electronic Equipment (VREG) requires anyone disposing of a device to return it to a retailer, manufacturer or waste disposal company (Art. 5). It may also be returned to a public collection point that accepts such devices.

Retailers must accept devices of a type they stock free of charge. Retail shops do so at their premises during opening hours (Art. 6). The SENS eRecycling take-back system also states that items can be handed in at retailers and collection points free of charge.

In the city of Zurich, electrical devices belong at a recycling centre. The mobile hazardous waste collection service does not accept them. In other municipalities, the local authorities determine where they are accepted. Check your municipality’s website.

Batteries

Consumers must hand batteries over to a retailer or manufacturer required to take them back, or to a designated collection point (Chemical Risk Reduction Ordinance, ChemRRV, Annex 2.15, section 5.1). Retailers that sell portable batteries must accept them free of charge at every retail outlet (section 5.2).

Lithium-ion batteries are found in phones, tablets, laptops and e-bikes. Because of their high energy density, they can heat up and catch fire. In guidance commissioned by the Federal Office for the Environment, INOBAT recommends covering the terminals with adhesive tape. Protect visibly damaged batteries, including swollen ones, against short circuits and also place them in a plastic bag. Keep such batteries separate and tell the collection point that they are damaged when handing them over.

Erasing data before a device leaves your hands

Computers, phones, tablets and USB drives often contain personal data. Collection points must comply with data protection requirements for storage media containing personal data (Art. 8 VREG). The National Cyber Security Centre (BACS) nevertheless describes a case in which data on a returned MacBook had apparently not been erased securely. You should therefore erase it yourself.

The BACS recommends:

  • First back up anything the family wishes to keep, such as photos. Then sign out of the accounts on the device and disable functions such as “Find My iPhone”.
  • On a smartphone, a factory reset usually erases all data. Modern devices encrypt their storage, and resetting deletes the key. Because security depends on the manufacturer’s process, the BACS also advises overwriting the data. For older devices without encryption, this is the only option.
  • On a computer, data remains even after the recycle bin has been emptied. Specialist software overwrites the storage location several times, a process known as “wiping”, including the manufacturer’s recovery partition.
  • An SSD is only destroyed effectively if every individual memory chip is damaged.
  • Freely available wiping programs exist for USB drives, external hard drives and similar media. According to the BACS, their effectiveness is sometimes unclear. If in doubt, consult a specialist. Treat memory cards like USB drives.

Devices and accounts in an estate

When a person dies, ownership and possession of their property pass to the heirs by operation of law (Art. 560 para. 2 of the Swiss Civil Code, ZGB). This also applies to computers and phones. First establish whether the flat has been officially sealed: → Flat officially sealed: what heirs need to know now

For email, cloud and other service accounts, the relevant provider’s procedures apply. We cannot substantiate a general rule on this. Our guide’s information about digital estates is available here: → Documents in an estate: keep or destroy

If we clear a property, we return computers and phones to you beforehand so that you can back up and erase the data. You can read what happens to the remaining items here: → Flat clearance: what happens to the belongings?

Common questions on this topic

Do I need to reset an old phone myself before returning it?

Collection points must comply with data protection requirements for storage media containing personal data (Art. 8 VREG). The National Cyber Security Centre nevertheless recommends backing up the data, signing out of accounts and resetting the device to its factory settings beforehand. A reset usually erases all data. Check afterwards whether any personal information remains.

What should I do with a swollen battery?

Cover the terminals with adhesive tape and also place the battery in a plastic bag, as described by INOBAT. When handing it over, tell the retailer or collection point that the battery is damaged. It does not belong in household waste.

Your question is not here? Call us: 076 606 22 83.

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Last reviewed 15 October 2026.

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